8u777's Privacy Policy

8u777 ("we", "us" or "platform") provides a safe and reliable online gaming service for users in Bangladesh. When you visit our website, create an account, or use any of our services, certain personal information is processed. This privacy policy tells you what that information is, how it is collected, what it is used for, and how securely it is stored.

This policy applies to everyone who uses our services — both new and existing users. By using our services, you are considered to have agreed to the terms of this policy. If you have any questions or concerns, you are always welcome to contact us directly.

8u777 collects only the information necessary to provide you with the best service. We do not collect unnecessary or excessive information.

a) Information You Provide Directly

When you share information with us directly, it may include:

• Name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Account login details (username and password, stored in encrypted form)
• Payment-related information (identifying details of your bKash, Nagad, or Rocket account)
• Contact information provided through support tickets

b) Automatically Collected Information

When you use our platform, certain information is collected automatically:

• Device and browser information (device type, operating system, browser version)
• IP address and general information about connection location
• Session duration, pages visited, and usage patterns
• Information collected through cookies and similar tracking technologies (details in Section 6)

c) Transaction Information

Your deposit, withdrawal, and gameplay history is stored in our system. This is necessary for account security, dispute resolution, and ensuring responsible gaming.

8u777 uses the collected information for the following purposes:

• Account management: To create, verify, and maintain your account.
• Service delivery: To ensure all operational services including games, betting, deposits, and withdrawals.
• Transaction processing: To securely complete financial transactions via bKash, Nagad, and Rocket.
• Customer support: To resolve your questions or complaints through live chat and email.
• Security and fraud prevention: To detect and prevent unauthorized access, fraud, and other harmful activities.
• Responsible gaming: To monitor your gameplay patterns and provide support where needed.
• Platform improvement: To analyze user experience and improve our services.
• Legal compliance: To comply with applicable laws and regulations.

We do not use your information beyond the purposes stated above. Every instance of data processing is based on a specific lawful basis — such as contractual necessity, legal obligation, or consent you have given.

8u777 never sells your personal information or transfers it to third parties for commercial purposes. However, in the following limited circumstances, certain information may be shared with selected partners:

a) Service Providers

Certain trusted technology partners are used for our technical services, payment processing, and game operations. They operate only under our instructions and may not use your information for their own purposes.

b) Legal Requirements

If providing information is required as part of a court order or valid legal process, we will do so in compliance with applicable law. Even in such cases, we will always provide only the minimum information necessary.

c) Business Restructuring

If a merger, acquisition, or asset transfer occurs in the future, user information may be transferred to the relevant party. However, the protections of this privacy policy will continue to apply in such cases.

The security of your information is a priority for 8u777. We use industry-standard technology and practices to keep your personal information safe.

• SSL/TLS Encryption: All data sent to and received from our website is protected by SSL encryption.
• Password Hashing: Your password is never stored in plain text — strong hashing algorithms are used.
• Access Controls: Only authorized personnel can access specific data, and that access is limited to the minimum required.
• Regular Security Reviews: Our systems undergo regular security assessments.
• Data Backup: Secure backups of your data are maintained to prevent data loss in the event of a technical failure.

Please note that no method of transmitting information over the internet is 100% secure. We strive to ensure maximum protection, but we cannot guarantee complete security. Keeping your password confidential and notifying us immediately if you notice any unusual activity on your account is part of your responsibility.

We use cookies and similar technologies to keep our platform running smoothly and to improve your browsing experience.

Types of Cookies

• Essential Cookies: These cookies are necessary for maintaining login status, managing sessions, and handling security. The platform cannot function properly without them.
• Functional Cookies: Used to remember your preferences and settings, making your next visit a smoother experience.
• Analytics Cookies: Help improve our services by monitoring how the platform is used. This information is analyzed in aggregate form.

You can control or reject cookies through your browser settings. However, disabling certain cookies may limit some functional features of the platform.

8u777 retains your information only for as long as necessary. When determining the retention period, we consider the following:

• The duration of account activity and the requirements of ongoing services
• Retention periods set by legal and regulatory obligations
• Time required for dispute resolution or defense of legal claims
• Responsible gaming monitoring and security requirements

Even after an account is closed, some information may be retained for a specified period in compliance with applicable law. Once that period ends, the information is securely deleted or anonymized.

As a user of 8u777, you have the following rights regarding your personal information:

• Right of Access: You can request to know what information we hold about you.
• Right of Rectification: You can request correction of any inaccurate information we hold about you.
• Right of Erasure: In certain circumstances, you can request that your information be deleted (where there is no legal obligation to retain it).
• Right to Restrict Processing: In certain circumstances, you can request that processing of your information be restricted.
• Right to Object: You can object to the processing of your information on specific grounds.
• Right to Data Portability: You can request your information in a structured, commonly used format.

To exercise any of these rights, please contact our customer support team. We will process your request promptly after verifying your identity.

8u777's services are for users aged 21 and above only. We do not intentionally collect information from minors or operate any services for them.

An age verification process is conducted at the time of registration. If we become aware that a minor has provided information, that information will be deleted immediately and the associated account will be closed. If a parent or guardian believes their child has registered by mistake, please contact us directly.

8u777 may modify or update this privacy policy from time to time. Reasons for such changes may include:

• Changes in laws or regulatory requirements
• Introduction of new technologies or services
• Improvements based on user feedback
• Changes in our business operations

For significant changes, we will notify you in advance through the platform and give you the option to close your account if you do not agree with the updated policy. Continued use of the platform after changes are made will be considered your acceptance of the new policy.

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. Our team provides support in both Bengali and English, seven days a week, 24 hours a day.

We will review your request and take relevant action as quickly as possible. 8u777 is always here for you when it comes to your privacy and data protection.